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General Information about Tourlane
Company information, booking details, cancellation conditions, etc.
- Will I get a refund if I canceled my booking myself?
Whether you can receive a refund for a cancellation depends on both the cancellation policy of your booking and the timing of the cancellation. You…
- Who is Tourlane and what does the company offer?
Tourlane (Sensation Travel GmbH) is a travel provider that acts both as a travel agent for individual travel services and also offers its own package…
- What is the difference between brokered travel services and package tours?
For individual services provided (e.g. just hotel bookings), Tourlane is merely the intermediary between you and the actual service provider. For…
- Is the booking binding immediately?
Yes, your booking is considered binding upon your confirmation to book. Detailed Information: * Binding Offer: By submitting your travel…
- Can Tourlane cancel the contract during the trip?
Yes, Tourlane has the right to terminate the contract immediately if certain conditions are met. Important Information: * Tourlane can terminate the…
- What Tourlane is liable for and how liability is limited
Tourlane is not liable for service disruptions, personal injury or property damage in connection with services that are merely arranged as…