What is TourlaneCare & TourlaneCare Flex?

Tourlane Flex is a flexible travel rate offered by Tourlane. It was designed to offer travelers more flexibility in planning by allowing them to cancel their travel plans free of charge up to 30 days before departure. This option can only be added during the booking process and offers convenience for those who want to change their plans without additional costs. It is available in two variants:

• Tourlane Care Basic – The standard option that is automatically included in every Tourlane booking without additional costs.
• Tourlane Care Flex – An enhanced option with maximum flexibility that can be added to your booking for an additional fee.

Both Tourlane Care options include the following essential safety and support services:

• Strict hygiene and safety guidelines
• Reliable support with a crisis team
• 24-hour immediate assistance
• Professional safety management