How can I change my booked hotel?

Yes, changes are possible up to 30 days before departure. Please contact our customer service and provide the following information:

Your booking number (T-20XXXX-XXXXX)
Name of the currently booked hotel
Name and category of the desired new hotel
Desired room category

Implementation depends on availability and possible price differences. Our customer service will inform you about all details and any additional costs.

Was this article helpful?

Articles in this category

Is it possible to check in early or check out late?How can I change my room type?What should I do if I have a new passport?Can I request additional room amenities (e.g., a crib or an extra bed)?Can I add or remove people from my booking?Can I add an airport transfer after booking?Can I add an activity to my booking?Can I change my travel dates?Who do I contact if my contact details have changed?How can I cancel activities?What fees apply to booking changes?Can I transfer the trip to someone else?What happens if I don't use individual travel services?