Am I entitled to a refund if a natural disaster affects my itinerary?

Tourlane will proactively contact customers whose itineraries are affected by wildfires to discuss possible solutions.

We will help you navigate the situation and ensure that your travel plans are adjusted accordingly. Whether you are entitled to a refund depends on several factors.

If you have travel insurance, contact your insurance provider to understand your coverage for trip cancellations or interruptions due to natural disasters.

You can contact us through our customer service portal. Our team will be able to provide you with the necessary information and support.