Where can I find my booking confirmation?

Your booking confirmation is automatically sent to the email address you provided.

If you cannot locate the confirmation email, please follow these steps:

• Check Email Folders: Look in your spam or junk folder, as emails can occasionally end up there.
• Verify Email Address: Ensure that you provided the correct email address during the booking process.
• Other Email Accounts: Check other email accounts if you use multiple ones.
• Be Patient: Wait a few minutes, as there can sometimes be delays in email delivery.

Important Note:

• Even without the confirmation email, your booking is stored in our system. You can always access your travel details via the Tourlane app or your personal travel link.
• If you still have trouble, please use our contact form. Inform us that you did not receive your booking confirmation and provide your name and, if available, your booking reference.