▸General Information about Tourlane

Does Tourlane participate in consumer dispute resolution?

Tourlane does not participate in voluntary consumer dispute resolution. For travel contracts concluded via electronic legal transactions, reference is made to the European online dispute resolution platform https://ec.europa.eu/consumers/odr/.

Help us improve our service 😊

Was this article helpful?

Articles in this category

Will I get a refund if I canceled my booking myself?Who is Tourlane and what does the company offer?What is the difference between brokered travel services and package tours?Is the booking binding immediately?What happens if the travel confirmation differs from my booking?Can Tourlane cancel the contract during the trip?What Tourlane is liable for and how liability is limited