▸General Information about Tourlane

What is the difference between brokered travel services and package tours?

For individual services provided (e.g. just hotel bookings), Tourlane is merely the intermediary between you and the actual service provider. For package tours, Tourlane itself is the tour operator and therefore your direct contractual partner for all included services.

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Will I get a refund if I canceled my booking myself?Who is Tourlane and what does the company offer?Is the booking binding immediately?What happens if the travel confirmation differs from my booking?Can Tourlane cancel the contract during the trip?Is Tourlane liable for services provided?Does Tourlane participate in consumer dispute resolution?