When will I receive the vouchers for the rental car and accommodation?

Not all services or destinations require vouchers. If these are required for your booked services such as accommodations, rental cars, or activities, they are usually available in the Tourlane app 14 days before departure.

The available information varies by destination. Basic information about your trip is always available to you. Depending on your destination, detailed vouchers will be provided at different times, but no later than 14 days before departure.

Important: Be sure to read the "Pre-departure information" section in the app and in your trip visualization for crucial destination-specific information. This section is available from 14 days prior to your departure.