▸Travel documents and entry requirements

When are the travel documents available in the app?

Travel documents, if required, are usually available in the app 14 days before departure. If you have not received the documents by this time, please contact our customer service.

Note: Not all trips require documents. Please check the app 14 days before your departure to find out the exact conditions for your trip.

Help us improve our service 😊

Was this article helpful?

Articles in this category

Where can I find my travel documents?Where can I find my booking confirmation?Can I update my passport or ID details after booking?Where can I download my itinerary?When will I receive the travel documents?I did not receive the email with my booking confirmation. What should I do?Where can I find my booking number?Do I need a visa and where can I apply for it?What are the entry requirements for my destination?How do I find information about my airport transfer?When will I receive the vouchers for the rental car and accommodation?How long should my passport be valid for?Where can I find information about my rental car?Where can I find contact information for my local guide or representative?