▸Travel documents and entry requirements

I did not receive the email with my booking confirmation. What should I do?

If you have not received your booking confirmation via email, first check your spam or junk folder as the email may have ended up there. If you still cannot find the confirmation, please contact our customer service.

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Articles in this category

Where can I find my travel documents?Where can I find my booking confirmation?Can I update my passport or ID details after booking?Where can I download my itinerary?When will I receive the travel documents?Where can I find my booking number?Do I need a visa and where can I apply for it?What are the entry requirements for my destination?How do I find information about my airport transfer?When will I receive the vouchers for the rental car and accommodation?When are the travel documents available in the app?How long should my passport be valid for?Where can I find information about my rental car?Where can I find contact information for my local guide or representative?