I discovered an error in my passenger data, what should I do?
Errors in passenger data need to be corrected promptly, as this information is used for issuing tickets and travel documents.
How to correct errors:
- Contact us as soon as possible through the contact form in the Support Center
- Be sure to include your booking number (T-20XXXX-XXXXX)
- Specify exactly which data needs to be corrected (name, date of birth, passport number, etc.)
- Provide the correct information
- If necessary, attach copies of relevant documents (passport, ID card)
Please note:
Name changes must match exactly with your travel document
For last-minute changes (less than 72 hours before departure), also contact our emergency number
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