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What should I do if I discover an error in my travel documents or vouchers?

If you discover an error in your travel documents, vouchers, or the information in your travel link (e.g., incorrect date, wrong time, or incorrect number of people), please contact our customer service immediately using the contact form on our website.


For prompt processing, please have the following information ready:

  • Your booking number (T-20XXXX-XXXXX)
  • Detailed description of the error (e.g., incorrect date on the hotel voucher)
  • Correct date/information that should appear
  • If possible: screenshot or photo of the incorrect document

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