Are my advance payments safe?

Yes. Your advance payments are protected against the insolvency of the tour operator, as required by law. You will receive the security certificate along with the invoice. Please note that the security certificate is not personalized with your data, as this is not required by law. If you have any questions, please feel free to contact the German Travel Insurance Fund.

Was this article helpful?

Articles in this category

Why can the bill for the land program be paid in installments, while the flights must be paid in full?The invoice for my land program is to be paid in 2 installments. Can I pay the invoice in full?How can I pay my bill?When paying by credit card: After clicking the payment link, “0” is displayed as the amount to be paid. What does this mean?How can I view or download my invoice?Will I receive a payment confirmation?When is my invoice due for payment?I used a voucher code for this booking. How will these be taken into account?We are traveling as a group and would like to pay separately. Is this possible?Your invoice explained: How to find all important information What happens if I don't pay on time?What cancellation fees apply when canceling?