How do I get access codes for accommodations with self-check-in?

For accommodations with self-check-in, all necessary access codes and instructions will be provided in your travel documents. You will receive this information in good time before your trip.

Access to your check-in information:

• All self-check-in details are included in your travel documents, which you will receive 14 days before departure
• The documents can be found in the documents section of the Tourlane app and in your personal travel link
• The documents will list specific instructions for accessing the accommodation, required codes, and other important information
• If the accommodation offers self-check-in, this will be explicitly mentioned in your travel documents

What is included in the instructions:

• Access codes for doors, gates, or key boxes
• Detailed directions for finding the accommodation
• Special instructions for access outside regular check-in times
• Contact details for emergencies if you encounter problems with access