What should I do if I miss my connecting flight?

If you've missed your connecting flight, quick action is important. The following steps will help you resolve the situation as best as possible and continue your journey.

Immediate actions:

• Go to the airline's service counter at the airport immediately
• Explain your situation and ask to be rebooked on the next available flight
• Keep all boarding passes and flight documents, as these may be important for later verification
• Make note of the names of staff you speak with, as well as details of your rebooking

Contacting Tourlane:

• Inform us about the situation as soon as you have clarity about your new flight route
• Let us know what your new travel route looks like so we can adjust subsequent bookings (hotel, transfer, etc.) if necessary

Important:

For flights booked on a single reservation (with a continuous booking number), the airline is obligated to rebook you. For separately booked flights, additional rebooking costs may apply. Keep all receipts for possible insurance claims.